You have a 14-day right of withdrawal when you shop at akustikken.dk. The period starts on the day you receive the item.
How to withdraw
- Click Withdraw a purchase below and log in with the email you ordered with. You will receive a code by email – no password needed.
- Choose the order and the items you want to withdraw from, and confirm.
- You will receive an email receipt confirming that we have received your withdrawal.
- Return the item, or hand it in at one of our shops, no later than 14 days after you have withdrawn.
Return shipping
Return shipping can be bought in our return portal.
Other ways to withdraw
You can also withdraw by writing to us at info@akustikken.dk or by telling us in one of the shops. What matters is that you give us a clear notice within the deadline.
Read more about withdrawal, returns and refunds in our refund policy and terms of service.